Navigating the EU’s Updated Product Liability Directive: What It Means for Software Security

The EU’s updated Product Liability Directive (PLD) expands liability to software and AI systems, making proactive cybersecurity essential for compliance—here’s how Heeler helps organizations stay ahead.
March 19, 2025

The European Union’s updated Product Liability Directive (PLD), which took effect on December 8, 2024, marked a significant shift in regulatory expectations for software and cybersecurity. The directive extends liability beyond traditional physical products to include software products, embedded software, software-as-a-service (SaaS), and artificial intelligence (AI) systems. This expansion means businesses operating in the EU must adopt robust security measures to manage compliance risks and avoid liability.

How the New PLD Impacts Software Security

Under the revised directive, manufacturers and software providers can be held legally responsible for damages caused by defective digital products. The law also raises the bar for cybersecurity, requiring organizations to actively manage vulnerabilities and demonstrate proactive risk management to maintain compliance.

The PLD introduces the possibility of invoking a state-of-the-art defense, where businesses can argue that they followed the best available security practices at the time of product development. However, simply claiming ignorance of existing cybersecurity methods will not be sufficient—organizations must continuously monitor, update, and secure their software to remain compliant.

How Heeler Helps Address the Regulatory Burden

Heeler automates application security vulnerability management to help organizations meet the new compliance standards by:

1. Identifying Vulnerabilities Before They Become Liabilities

Heeler provides code and runtime analysis of open source vulnerabilities, helping organizations proactively detect security gaps that could lead to product liability claims.

2. Assessing Risks Across the Software Lifecycle

By providing both runtime and business context, Heeler enables teams to understand how software defects impact business operations, regulatory exposure, and brand reputation.

3. Enhancing Compliance with Continuous Monitoring

Heeler automates software tracking and security assessments, ensuring that software products hosted in the public cloud meet the latest cybersecurity standards, minimizing liability risks.

Building a Strong State-of-the-Art Defense

To maintain compliance under the PLD and support a state-of-the-art defense, organizations must prioritize proactive security strategies. Here’s how Heeler helps:

✅ Demonstrate proactive identification and remediation of open source application security risks, ensuring that security measures align with industry best practices.

✅ Open source vulnerability detection that leverages the full context of an application's source code alongside its complete runtime and business context.

✅ Leverage runtime threat modeling to help automate and streamline security architecture reviews.

The Road Ahead: Securing Software in a Regulated World

The EU’s updated Product Liability Directive introduces new challenges, but organizations that embrace proactive cybersecurity will be well-positioned to mitigate risks and maintain compliance.

By integrating Heeler’s runtime application security solution, businesses can confidently meet regulatory expectations, protect their users, and minimize liability exposure in an evolving digital landscape.

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